About The Position

The Assistant Nurse Manager for the Virtual Monitoring Units provides day-to-day leadership and oversight for virtual nursing services, including the centralized monitoring unit, virtual sitters, and virtual ICU teams monitoring patients across Cleveland Clinic hospitals. The role oversees clinical operations, supports staff performance and development, coordinates staffing and scheduling, participates in interviewing and hiring, conducts performance evaluations, and helps ensure quality and continuity of patient care. In collaboration with nurse managers, physicians, and interdisciplinary teams, the Assistant Nurse Manager supports the use of AI, telehealth, and automation technologies to enhance care delivery. The role also contributes to quality improvement and operational excellence and provides clinical support and patient care as needed. The position follows a self-scheduling model. The job posting describes a combination of two 8-hour and two 12-hour nights, with hours of 6:30 PM–7:00 AM and 10:30 PM–7:00 AM. Every-other-weekend and holiday coverage is required. The position is based at the Cleveland Clinic Administrative Campus in Beachwood.

Requirements

  • Graduate from an accredited school of Professional Nursing.
  • Bachelor of Science in Nursing (BSN).
  • Current state licensure as a Registered Nurse (RN).
  • Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross.
  • For a Critical Care area, Advanced Cardiac Life Support (ACLS) certification through the AHA or American Red Cross must be presented upon hire or within the first year of employment.
  • Two years of recent clinical nursing experience.
  • Strong demonstrated clinical knowledge and skills.

Nice To Haves

  • Prior supervisory experience.

Responsibilities

  • Supervise and coordinate unit clinical operations.
  • Provide patient care.
  • Facilitate communication and collaboration among unit caregivers and other departments or units.
  • Review major operational patient care issues with Nurse Managers.
  • Conduct ongoing clinical evaluations of caregivers, counsel caregivers on performance issues, administer initial corrective actions, and monitor attendance issues.
  • Interview, select, and orient new caregivers.
  • Prepare work schedules to ensure adequate coverage on all shifts.
  • Participate in and support quality improvement projects, outcomes, studies, and research initiatives.
  • Assume the responsibilities of the Nurse Manager in their absence.
  • Support the use of AI, telehealth, and automation technologies to enhance care delivery.
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