Clinic Assistant Jobs

About The Position

Requirements

• High school diploma or GED required.
• At least 6 months of relevant experience if the applicant does not have a degree.
• Knowledge of office procedures.
• Proficiency in Microsoft Office applications and ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills, including good verbal communication and a pleasant telephone manner.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills and ability to multitask, manage time, and prioritize tasks.
• Customer-service attitude.

Nice To Haves

• 1–2 years of related experience preferred.
• Working knowledge of computers and Microsoft Word, Excel, and PowerPoint preferred.

Responsibilities

• Answer and route telephone calls; professionally greet patients and guests; monitor reception and waiting areas; maintain a professional environment; and distribute incoming mail.
• Obtain signatures needed to process admissions data in accordance with company policies and procedures, while maintaining patient confidentiality.
• Maintain records related to hospitalization and patient travel to support scheduling and ancillary testing; prepare medical records for faxing or mailing; organize patient travel and coordinate transient patient paperwork.
• Coordinate transfer placements and confirmations with the Clinical Manager; confirm admissions paperwork is completed and sent to designated departments, including billing, by collecting, faxing, and scanning documents.
• Assist with medical appointment referrals and scheduling, and coordinate transportation and referrals.
• Ensure required data entry is completed in Crown Web, including information related to ESRD 2728, ESRD 2746, and PART; scan insurance cards monthly.
• Set up and maintain filing systems and basic databases; complete forms and reports; prepare purchase orders; and assist with accounts receivable and accounts payable tasks as needed.
• Maintain office-supply inventory and assist with audits of medical records for ongoing compliance with medical-record standards.
• Assist in collecting patient demographic information and Continuous Quality Improvement data; assemble, file, and maintain patient medical records; print daily patient schedules and pull patient charts.
• Arrange package pickup and delivery and assist with month-end reporting requirements.
• Participate in center or team huddles and staff meetings, and attend applicable education and training sessions and apply key learnings.