Medical Assistant Certified (CMA) or Medical Assistant (MA) - Lung Nodule Clinic - Roper Medical Office Building

Roper St. Francis Healthcare•Mount Pleasant, SC

1d•Onsite

About The Position

The Medical Assistant provides direct and indirect patient care within the Medical Assisting scope of practice and applicable state guidelines, under the direction of a provider. The role supports patient visits by collecting and documenting health information, obtaining vital signs, preparing patients and examination rooms, and assisting with care planning and implementation. The position may also include administering provider-ordered medications within the permitted scope of practice. The Medical Assistant works in the Lung Nodule Clinic and is initially expected to float regularly between the Mount Pleasant and Roper Medical Office Buildings in downtown Charleston. The employee must also be willing to travel to West Ashley and Summerville as the department grows. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., on a day shift, for 40 scheduled hours per week. The role includes clinical, administrative, and patient-service duties, including maintaining accurate electronic health records, supporting virtual visits, coordinating orders and referrals, and helping with front-desk workflows as needed. The position serves adult and geriatric patients, and the job description also lists infants and children for the duplicated Medical Assistant description. The work takes place in a general office environment and may involve high stress, fluctuating workloads, interruptions, exposure to infectious materials or body fluids, and periods of working alone. Universal precautions and personal protective equipment are required.

Requirements

High school diploma or GED.
For the CMA position, active Medical Assisting certification is required. Listed acceptable credentials include CMA, RMA, CCMA, NRCMA, or NCMA, subject to the stated South Carolina restrictions. The ABR-OE alternative is not accepted in South Carolina.
For the MA position, active Medical Assisting certification is required within 12 months of the start date; enrollment in an approved Medical Assistant program is required within 30 days of employment. NRCMA and NCMA certifications and the ABR-OE alternative are not accepted in South Carolina.
American Heart Association BLS Basic Life Support is required at hire for Roper St. Francis Healthcare locations.
Problem-solving and basic computer skills, with strong communication and interpersonal skills.
Ability to interact professionally with patients and staff and collaborate with patients, families, and teams in a high-volume environment.
Attention to detail, ability to multitask, and knowledge of medical terminology.
Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Ability to exercise universal precautions, use personal protective equipment, and follow infection-control policies.
Willingness to travel between the listed clinic locations and to other facilities as needed.

Nice To Haves

At least six months of medical assisting experience is preferred.
One year of medical assistant healthcare experience is preferred for the CMA role.
Two years of clerical experience in a physician’s office is preferred for the CMA role.
Completion of an externship or clinical laboratory training is preferred for the MA role.
One year of recent Medical Assisting experience is preferred for the MA role.
BLS at hire is preferred for BSMH locations, and required before independent patient care.

Responsibilities

Greet patients and community members respectfully and provide excellent customer service.
Prepare and review patient charts; verify diagnostic test results, hospital reports, and other medical records are complete and up to date.
Obtain and document patient information, including vital signs, height, weight, temperature, respirations, and pulse oximetry, and report significant changes in patient condition to the provider.
Show patients to examination rooms and prepare them for the physician.
Assist providers with patient care and, within the Medical Assisting scope and state guidelines, prepare and administer ordered medications.
Document accurately and appropriately in electronic medical records and manage electronic health record inbox messages according to the provider’s instructions.
Assist patients and providers with virtual health visits, including visit setup, pre-charting, patient preparation, troubleshooting, and collecting relevant information before the visit.
Perform front-desk workflows as needed, such as patient registration, scheduling, phone triage, check-in/check-out, MyChart requests, and cash handling.
Follow up on orders, appointments, referrals, laboratory and diagnostic tests, and follow-up visits; collect co-pays as needed.
Track referrals and supplies; check inventory, order and stock supplies, and answer phones as needed.
Keep work areas, examination rooms, and equipment clean, orderly, safe, and properly supplied; dispose of contaminated supplies appropriately.
Perform clerical duties and other job-related duties as assigned.
Travel to other facilities or adjust hours to meet patient-care needs as directed by the practice manager.