Certified Medical Assistant (CMA) - Medical Assistant (MA) - Roper St. Francis Berkeley Hospital

Roper St. Francis Healthcare•Summerville, SC

7d•Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and/or indirect patient care within their scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant helps address patients’ chief complaints by collecting vital signs and other relevant information, documenting patient and family needs, participating in care planning and implementation, and administering ordered medications within applicable scope-of-practice and state guidelines. The position is based at 102 W 8th North Street, Suite B, Summerville, South Carolina, and will also rotate to Sawmill Centre when that clinic opens, estimated December 2026. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, on the day shift. The role serves adults and geriatric patients and may involve travel to other facilities or adjusted hours to meet patient-care needs as directed by the practice manager. The work takes place in a general office environment and may involve high stress, fluctuating workloads, noise, bright lights, interruptions, periods working alone, and exposure to hazardous substances, body fluids, infectious materials, or adverse weather. Employees are expected to follow universal precautions and infection-control policies and use personal protective equipment. The position requires physical abilities such as manual dexterity, reaching above the shoulder, repetitive arm and hand movements, and visual and auditory capabilities. The role also involves exposure risks including latex products, chemicals, moving mechanical parts, dust or fumes, electrical shock, X-ray or electromagnetic energy, and high-pitched noises. Roper St. Francis Healthcare describes benefits that may include competitive pay, incentives, referral bonuses, a 403(b) with employer contributions when eligible, medical, dental, vision and prescription coverage, HSA/FSA options, life insurance, mental health resources, discounts, paid time off, parental and FMLA leave, short- and long-term disability, tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

Requirements

High school diploma or GED.
For the Certified Medical Assistant role, active Medical Assisting certification from an accepted certifying organization is required. Listed certifications include CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), and NRCMA (National Association for Health Professionals); NRCMA is not accepted in South Carolina. NCMA and ABR-OE are also not accepted in South Carolina.
For the Certified Medical Assistant role in South Carolina, completion of an approved medical-assisting education or training program is required. Accepted options include an accredited post-secondary Medical Assistant program; an eligible South Carolina Department of Education-approved career and technical education health-sciences program; a military medical-assisting program; a U.S. Department of Labor-approved registered apprenticeship; or a health-care-employer program aligned with a nationally accredited certification exam.
For the Medical Assistant role, enrollment in an approved Medical Assistant program is required within 30 days of employment, and an active accepted Medical Assisting certification is required within 12 months of the start date.
BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations.
Strong oral and written communication skills.
Ability to work collaboratively with patients, families, and teams in a high-volume environment.
Medical terminology knowledge, attention to detail, and ability to multitask.
Ability to use standard office equipment, including a computer, copier, telephone, and fax machine.
Ability to perform the physical and sensory demands of the position, including manual dexterity, reaching above the shoulder, repetitive arm and hand movements, finger dexterity, color vision, distance and near acuity, and hearing alarms, telephone calls, and audio recordings.
Ability to exercise universal precautions, use personal protective equipment, and follow infection-control policies.

Nice To Haves

BLS Basic Life Support from the American Heart Association is preferred at hire for BSMH locations, but required before independent patient care.
Completion of an externship or clinical laboratory training.
One year of recent Medical Assisting experience.
For the Certified Medical Assistant role, completion of an accredited Medical Assistant post-secondary education program is preferred outside South Carolina.

Responsibilities

Understand and comply with the legal responsibilities and requirements of the Medical Assistant role.
Collect patient information and identify significant changes in a patient’s condition, reporting them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Provide high-quality care and service in interactions with internal and external customers.
Maintain clinical and administrative skills according to departmental competency guidelines.
Escort patients to examination rooms and prepare them for the physician.
Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
Maintain clean, orderly, safe, and supportive work areas and examination rooms; ensure supplies and equipment are available and functioning properly.
Assist with virtual health visits by setting up the platform, pre-charting, confirming patient preparedness, troubleshooting, and collecting relevant patient information before the visit.
Document accurately and appropriately in electronic medical records.
Manage electronic health record in-basket messages according to the provider’s instructions.
Perform front-desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
Follow up on orders, appointments, referrals, and visits, and collect co-payments as needed.
Order supplies, track referrals, laboratory and diagnostic tests, and dispose of contaminated supplies appropriately.
Collect and document medical histories, vital statistics, and test results; interview patients and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician and within the applicable scope of practice.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform routine laboratory tests and sample analyses.
Provide authorized prescription and drug-refill information to pharmacies as directed by the provider.
Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Complete competency checklists and assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Perform other job-related duties as required, subject to reasonable accommodation.