Certified Medical Assistant (CMA) - Vascular Surgery - Bon Secours St. Francis Hospital

Roper St. Francis Healthcare • Charleston, SC

5d • Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and indirect patient care within the scope of practice and in accordance with standards of excellence and quality. Under provider direction, the Medical Assistant gathers and documents patient information, including vital signs and chief complaints; contributes to care planning and implementation; and administers ordered medications within applicable scope-of-practice and state guidelines.

This role supports providers and patients across vascular surgery practice sites, rotating among Elms Center Road in North Charleston, Mount Pleasant Hospital, Berkeley Hospital, Bon Secours St. Francis Hospital, and the Walterboro practice site. The position is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. It may require travel to other facilities or adjusted hours to meet patient-care needs.

The Medical Assistant prepares patients for examinations, documents accurately in the electronic medical record, supports virtual health visits, and may perform front-desk workflows. The role also includes following up on orders and referrals, maintaining supplies and equipment, and keeping the work area safe and orderly. The position serves infants, children, adults, and geriatric patients. The work is in a general office environment and may involve fluctuating workloads, interruptions, exposure to body fluids or infectious materials, and other conditions described in the posting.

Requirements

• Active Medical Assisting certification from an accepted certifying organization is required: CMA, RMA, CCMA, NCMA, or NRCMA. NAHP certification is not accepted in South Carolina.
• If the incumbent cannot obtain MA certification, ABR-OE is acceptable where permitted; it is not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• High school diploma or GED is required.
• For South Carolina positions, completion of one of the listed qualifying medical-assisting education or training programs is required.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to exercise universal precautions and use personal protective equipment and devices, and to learn infection-control policies.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program is preferred outside South Carolina; it is required in South Carolina or an equivalent qualifying program.
• Completion of externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, including chief complaint and vital signs, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Show patients to examination rooms and prepare them for the physician.
• Contribute to patient care planning and implementation, and administer ordered medications within the Medical Assisting scope and state guidelines.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
• Keep work areas, examination rooms, supplies, and equipment clean, orderly, safe, available, and functioning properly.
• Assist with virtual health visits, including setting up the platform, pre-charting, contacting patients, troubleshooting, and gathering relevant patient information.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front-desk workflows as needed, such as MyChart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits, and collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record medical histories and patient information; interview patients and measure vital signs, weight, and height.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform routine laboratory tests and sample analyses.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Complete competency checklists and assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED