Certified Medical Assistant (CMA) - Vascular Surgery - Bon Secours St. Francis Hospital

Roper St. Francis Healthcare • Charleston, SC

7d

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and indirect patient care under the direction of a provider and within the scope of practice and applicable state guidelines. The role supports completion of the patient’s chief complaint, including obtaining vital signs and measurements; documents patient and family needs; participates in planning and implementing care; and administers ordered medications. The position serves the Vascular Surgery practice and rotates among practice sites in North Charleston, Mount Pleasant, Berkeley, Bon Secours St. Francis Hospital, and Walterboro.

The role combines clinical and administrative work, including preparing patients for examinations, documenting accurately in the electronic medical record, supporting virtual visits, responding to provider-directed electronic health record messages, and assisting with front-desk workflows as needed. The Medical Assistant maintains a clean, safe, and properly supplied work area and follows infection-control practices and universal precautions. The scheduled shift is Monday through Friday, 8:00 a.m. to 4:30 p.m.; travel to other facilities or adjusted hours may be required to meet patient-care needs.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization is required. Accepted credentials listed include CMA, RMA, CCMA, NCMA, and NRCMA; NRCMA and ABR-OE are not accepted in South Carolina.
• In South Carolina, completion of one of the specified qualifying medical-assisting education or training programs is required.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; at Bon Secours Mercy Health it is preferred at hire and required before independent patient care.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge, attention to detail, and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited post-secondary Medical Assistant education program is preferred outside South Carolina.
• Completion of an externship or clinical lab training is preferred.
• One year of recent Medical Assisting experience is preferred.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
• Keep work areas, examination rooms, equipment, and supplies clean, orderly, safe, available, and functioning properly.
• Assist with virtual health visits by setting up the platform, pre-charting, contacting patients to ensure readiness, troubleshooting, and collecting relevant information before the visit.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front-desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, check-in/check-out, and MyChart requests.
• Follow up on orders, appointments, referrals, and follow-up visits; collect co-payments as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Obtain patient histories and vital signs; prepare and administer medications as directed by a physician.
• Collect, log, and prepare blood, tissue, or other laboratory specimens; perform routine laboratory tests and sample analyses.
• Provide prescription and drug-refill information to pharmacies as authorized and directed by the provider.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Complete assigned skills or competency checklists and assist physicians with examinations and treatments, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED