Clinic Assistant Jobs

4,206 jobs found — updated daily

Clinic/Practice Assistant, Float Pool

Mass General BrighamPeabody, MA
Hybrid

About The Position

Mass General Brigham is seeking a full-time Clinic/Practice Assistant to support their North Shore practice locations. This role is part of a Float Pool team, providing administrative support to ensure smooth operations and exceptional patient experiences. The position is hybrid, with a mix of remote and in-office days determined weekly. The ideal candidate is a well-rounded customer service professional who can multitask, prioritize, and thrive in a high-volume outpatient setting. Mass General Brigham values positive attitudes, innovative spirits, and a genuine passion for the work.

Requirements

  • High School Diploma or Equivalent required
  • 2-3 years of office experience required

Nice To Haves

  • Certified Medical Administrative Assistant [CMAA] preferred
  • 2 years of experience working in a community-based medical practice
  • Epic experience preferred

Responsibilities

  • Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
  • Make patient appointments and maintain appointment records.
  • Greet and assist patients.
  • Answer telephones, assist callers with routine inquiries, and schedule appointments.
  • File materials in patient folders, and print appointment schedules.
  • Process patient billing forms and scan documents to patient medical record/LMR.
  • Call for patient medical records and laboratory test results.
  • Open and distribute unit mail or faxes.
  • Type forms, records, schedules, memos, etc., as directed.
  • May be required to accept co-payments.
  • Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
  • Acts as "Super User" for scheduling, registration and billing systems.
  • Provides assistance and training to others in these areas.
  • May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses
  • Recognition programs

Build a Resume for Clinic Assistant

The resume builder that gets results.

  • Get clear feedback so you look as qualified as you are
  • Align your resume with the job to get further in the process, faster
  • Take the guesswork out of resume writing

Explore Related Job Searches

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service