Chief Of Staff Jobs in Los Angeles, TX

About The Position

Requirements

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
• Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
• 3 years experience in small animal medicine and surgery practice.
• Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
• Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
• Problem solving skills - Demonstrates a strong ability to identify, analyze, and solve problems. Translates problems into practical solutions.
• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written, or diagram format. Can provide directions.
• Commitment to continual learning.
• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio, and percent; ability to convert units of measurement.
• Computer skills - Comfortably and confidently uses a computer and specialized software.
• Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
• Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
• Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
• Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
• Independence – Able and willing to perform tasks and duties without supervision.
• Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.).
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Requires sufficient ambulatory skills in order to perform duties while at hospital.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
• Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working.
• Accredited by the USDA Animal and Plant Health Inspection Service.

Nice To Haves

• Partner with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Serve as a champion for quality by communicating, demonstrating, and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement, and hospital performance.
• Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory, and Banfield quality standards while building associate veterinarian engagement.
• Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high-quality medical care that aligns with our six domains of quality and supports the business by delivering on hospital performance expectations.
• In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals.
• Develop associate and lead veterinarians to coach new hires and deliver an exceptional onboarding and mentorship experience.
• Deliver on veterinary quality KPIs to support the hospital, market, and practice OGSMs.
• Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high-quality medical care and outstanding client service.
• In partnership with the Regional P&O Co-Pilot (POCP) and the DVQ, identify and develop future veterinary talent for leadership roles within the practice.
• Drive doctor engagement and retention efforts in partnership with DVQ, POCP, and operations by implementing strategies to reduce turnover risk and provide consistent support at the hospital level.
• Support the engagement and retention of certified veterinary technicians (CVTs).
• Responsible for medical equipment inventory and functionality in assigned hospitals and manage requests for additional medical equipment in partnership with the DVQ and Regional Vice President of Veterinary Quality (VPVQ).
• Partner with the Practice Manager (PM) to manage medical equipment maintenance and calibration in accordance with practice and equipment supplier standards.
• Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession (i.e., regulatory boards, vendors, associations, and referral hospitals) to promote Banfield’s brand reputation.
• Ensure hospital operations meet all local, state, and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety.
• Other job duties as assigned.

Benefits

• The salary range for this position is $133,000 to $163,000 per year.