Ceo Jobs

About The Position

Requirements

• Experience as a service advisor, account manager, or fleet coordinator (diesel/trucking preferred)
• Strong understanding of truck maintenance, PMs, and repair workflows
• Ability to manage multiple accounts simultaneously
• Excellent communication and relationship-building skills
• Strong organizational and follow-through skills
• Comfort with KPIs, reporting, and accountability
• Ability to protect margins while maintaining customer trust
• Comfort prospecting and speaking with new potential customers

Responsibilities

• Serve as the primary contact for assigned fleet accounts
• Build long-term, trust-based relationships with fleet owners, managers, and dispatch
• Proactively manage fleet needs rather than reacting to breakdowns
• Ensure consistent communication regarding truck status, approvals, and scheduling
• Identify and pursue new fleet opportunities aligned with Schroeder’s target customer profile
• Build relationships with prospective fleets through calls, visits, referrals, and networking
• Educate potential customers on Schroeder’s maintenance capabilities, uptime focus, and value proposition
• Convert leads into long-term fleet accounts in partnership with management
• Work closely with marketing and outreach efforts that drive new fleet business to Schroeder
• Coordinate all PMs, DOT inspections, repairs, and emergency work for assigned fleets
• Ensure preventive maintenance schedules are followed and enforced
• Work with Shop Foreman to prioritize fleet work and minimize downtime
• Review digital inspections, diagnostics, and repair recommendations before presenting to customers
• Present clear, accurate estimates and secure approvals
• Identify and sell necessary repairs, PMs, and maintenance programs
• Protect labor rates, parts margins, and diagnostic charges
• Own gross profit performance for assigned accounts
• Proactively schedule fleet work in advance
• Balance shop capacity with fleet needs
• Reduce emergency repairs through planning and PM compliance
• Coordinate mobile service when applicable
• Track and manage KPIs for assigned fleet portfolios, including: Revenue, Gross profit, PM compliance, Comebacks, Fleet retention
• Use shop management software and reporting tools to monitor performance and provide regular updates to management on fleet health and opportunities
• Work closely with management, foreman, and parts department
• Ensure accurate job documentation and billing
• Coordinate parts availability and repair timelines
• Escalate issues early to prevent customer dissatisfaction

Benefits

• Base pay
• Performance-based commission tied to gross profit of assigned fleet portfolio
• Incentives aligned with PM compliance, retention, and new account growth
• Total compensation designed to reward ownership, performance, and long-term customer value