Care Manager Jobs

About The Position

Requirements

• At least one year supervisor/leadership experience
• Bachelor’s degree with two years of relevant experience OR
• A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR
• A Master’s degree with one year of relevant experience.
• Ability to act quickly, assess and act accordingly in crisis situations
• Basic technology skills and understanding of health records
• Knowledge of ethical and professional responsibilities and boundaries
• Demonstrate professional work habits including dependability, time management, independence and responsibility
• Must be able to travel throughout covered territories in Upstate NY as needed.

Nice To Haves

• Some positions may require bi-lingual skills

Responsibilities

• Provide supervision and support to staff assigned, including but not limited to assisting in hiring, scheduling, evaluating, ongoing staff development, team meetings and individual supervisory meetings.
• Review assessments, plans, progress notes and other documentation as required to ensure necessary detail, content to meet regulatory requirements and standards
• Develop and support staff learning and professional development goals; ensure assigned staff complete all required trainings.
• Ensure Care Managers are providing services with a person-centered approach that aligns with NYS OPWDD Valued Outcomes.
• Provide crisis intervention and support to Care Managers to ensure individuals are receiving supports needed.
• Ensure coverage and provide care coordination for assigned care manager caseloads and/or cover caseloads as needed.
• Monitor the development and implementation of the Lifeplan and other required assessments to ensure a comprehensive approach to an individual’s clinical and psychosocial needs, choices, and preferences for services.
• Monitor use of all Health Information Technologies for documentation to assure that services are documented per PCC policies and procedures.
• Secure health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations.
• Assist with periodic internal audits to ensure regulations, compliance standards, and PCC polices/procedures are followed.
• Participate in and facilitate (as needed) individual case reviews and conferences.
• Provide periodic reports as assigned by supervisor.
• Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
• Provide on-call support as scheduled.
• Participate in and facilitate staff and team meetings
• Perform all other duties relevant to the position as requested.

Benefits

• Paid time off (25 days per year)
• 10 Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)
• Numerous other benefits, please apply to find out more!