Patient Care Manager - RN

Heart to Heart Hospice•Jackson, MI

63d

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Patient Care Manager is a registered nurse responsible for directing and coordinating clinical departments and sites, and for the continuity, quality, safety, and regulatory compliance of services. The role supervises nursing staff and team members, supports education and development, and helps ensure patients receive care consistent with their plans of care and assessed needs.

Requirements

Current state Registered Nurse license.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.
Two years of experience as a Hospice Registered Nurse in a clinical care setting, or in home health.
Highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting.
Good organizational, people, and problem-solving skills, with the ability to manage multiple projects and strategies simultaneously.
Strong critical-thinking, organizational, interpersonal, and communication skills.

Responsibilities

Direct and coordinate clinical departments and sites, ensuring continuity, quality, and safety of services in compliance with state and federal regulations and Conditions of Participation.
Supervise and direct nursing staff and team members to help ensure quality care, compliance with plans of care, assessment and reassessment of patient needs, and continuity of services by appropriate health care personnel.
Support employee and patient education to enhance knowledge and skills and promote quality experiences.
Continuously train nursing staff to support retention and high-quality patient care.
Provide coaching, development, feedback, and annual evaluations to team members in a professional and timely manner.
Submit all documentation in a timely manner.
Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.
Perform other duties as required.