Cardiology Medical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) from the American Heart Association.
• Computer skills and dexterity for data entry and retrieval of patient information.
• Proficiency with Windows-style applications and keyboard use.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
• Ability to present information and respond proficiently to questions from patients and customers.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment when handling or escalating difficult situations.
• Ability to meet the physical demands of Medium Work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly.
• Ability to work in a patient-care healthcare environment with routine exposure to blood, body fluids, tissue, specimens, communicable diseases, and possible exposure to hazardous medications or waste.

Nice To Haves

• Completion of a Medical Assistant training program.
• Related experience in a clinic or medical office setting.
• Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), certification as a Medical Assistant, or another medical specialty-based certification.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Ensure required patient forms are completed and paperwork and documents are gathered and accurate.
• Enter patient and guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles, and self-pay amounts due.
• Perform vital signs and screenings, including obtaining height, weight, allergy and medication history, and other assessments.
• Prepare patients for exams, explain procedures before they are performed, and answer patient questions.
• Schedule and reschedule patient appointments by phone or in person, transfer patients to appropriate departments for scheduling, and update necessary information.
• Adapt communication and conduct to the specific patient population, respecting privacy and adapting introductions, explanations, permission requests, and communication style.
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance.
• Immediately report known or suspected unethical or questionable conduct and concerns related to patient or employee safety, patient privacy, or compliance.
• Perform other related duties as required.