Medical Assistant - Cardiology

OhioHealth•Pickerington, OH

About The Position

The Medical Assistant performs administrative and clinical duties delegated by physicians and assists with patient care in compliance with the Ohio Administrative Code. The role also performs routine clinical and administrative duties needed to support the assigned practice. Specific duties may vary depending on the practice’s size and specialty. The Medical Assistant helps manage patient flow, prepares patients for visits, provides services as directed by providers and within applicable licensure and scope-of-practice requirements, collects and monitors patient data, and supports continuity and quality of care. The role maintains current administrative and electronic medical record information, including the EMR in-basket, and follows documentation guidelines for chargeable items and services. The position also supports quality, safety, and operational improvement; maintains the work environment and equipment; communicates respectfully with patients and customers; and collaborates with the health care team. Additional duties include serving as a subject-matter resource, helping develop standard work, and precepting and training new staff. The role requires ongoing training and professional development.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as directed by providers in accordance with applicable licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate and collaborate with the health care team and anticipate its needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Follow documentation guidelines for patient chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and make and implement recommendations to improve operational efficiency or introduce services.
Maintain professional competence through ongoing study of the field and its best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject-matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR use.
Oversee efficient patient flow, prepare patients for visits or admissions, and provide services and education as directed by providers and within applicable licensure and policy.
Lead and support development of standard work and necessary customizations.
Function as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.