About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. The position works under the clinical supervision of the provider for patient-care activities and under the general direction of the designated manager or supervisor. This position qualifies for a $7,500 commitment incentive. Responsibilities include supporting patient intake and rooming, assisting with clinical care and procedures, collecting specimens and performing phlebotomy, administering medications and performing tests under provider direction, maintaining clinic rooms and equipment, and providing patients with follow-up instructions and educational materials. The role also supports clinic administrative functions such as registration, scheduling, telephone calls, and in-basket tasks. Additional responsibilities for a Certified Medical Assistant II may include precepting or training colleagues, supporting preventive health measures, taking on a clinic quality or safety role, and managing supply orders.

Requirements

  • Medical Assistant certification from AAMA, AMT, NHA (CCMA), NAHP (NRCMA), or NCCT (NCMA).
  • Basic Life Support certification from the American Heart Association or American Red Cross.
  • At least one year of full-time experience as a Certified Medical Assistant.
  • Demonstrate the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
  • Ability to perform the essential functions of the position.
  • Effective communication and interpersonal skills.
  • Ability to engage positively with patients and families and work as a team with staff and providers.
  • Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

  • Completion of a Medical Assisting program accredited by CAAHEP or ABHES is strongly preferred but not required.

Responsibilities

  • Perform rooming and intake, including collecting vital signs, height, weight, and information related to the reason for the visit.
  • Collect patient and family data, including medical and social history.
  • Review the patient's current medication list, allergies, and preferred pharmacy.
  • Assist the provider during treatments, examinations, and procedures as directed.
  • Collect specimens and perform phlebotomy.
  • Administer medications under the direction of a provider.
  • Perform tests, such as EKGs and eye exams, under the direction of a provider.
  • Review patient records to determine whether routine health screenings are due.
  • Ensure exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
  • Provide patients with after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
  • Prepare, clean, stock, and maintain exam and treatment rooms.
  • Clean and sterilize instruments.
  • Assist with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
  • Answer clinic telephone calls and assist with in-basket tasks under the direction of a provider or nurse.
  • Assist in emergency situations as directed by a provider or nurse.
  • Precept new medical assistant or credentialed medical assistant hires and medical assistant externs.
  • Train other medical assistants in clinic procedures.
  • Assist the physician with maintaining preventive health measures for a patient panel.
  • Perform a clinic-based quality or safety role, such as coordinating clinic safety, maintaining immunization or medication registries, or conducting required audits.
  • Manage clinic supply ordering.

Benefits

  • $7,500 commitment incentive
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