About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. The role works under the clinical supervision of the provider for patient care activities and under the general direction of the designated manager or supervisor. The position supports patient intake and rooming, clinical procedures, medication administration, testing, patient education, and clinic operations. Additional duties for a Certified Medical Assistant II may include precepting and training medical assistants, supporting preventive health measures, taking on clinic quality or safety responsibilities, and managing supply ordering.

Requirements

  • Medical Assistant certification from AAMA, AMT, NHA (CCMA), NAPH (NRCMA), or NCCT (NCMA).
  • Basic Life Support certification from the American Heart Association or American Red Cross.
  • At least one year of full-time experience as a Certified Medical Assistant.
  • Demonstrated possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
  • Ability to perform the essential functions of the position.
  • Effective communication and interpersonal skills.
  • Ability to engage positively with patients and families and work as a team with staff and providers.
  • Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

  • Completion of a Medical Assisting program accredited by CAAHEP or ABHES is strongly preferred but not required.

Responsibilities

  • Performs patient rooming and intake, collecting vital signs, height, weight, and information related to the reason for the visit.
  • Collects patient and family medical and social history.
  • Reviews the patient’s current medication list, allergies, and preferred pharmacy.
  • Assists providers during treatments, examinations, and procedures as directed.
  • Collects specimens and performs phlebotomy.
  • Administers medications under the direction of a provider.
  • Performs tests such as EKGs and eye exams under the direction of a provider.
  • Reviews patient records to determine whether routine health screenings are needed.
  • Ensures exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
  • Provides after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
  • Prepares, cleans, stocks, and maintains exam and treatment rooms.
  • Cleans and sterilizes instruments.
  • Assists with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
  • Answers clinic telephone calls and assists with the in-basket under the direction of a provider or nurse.
  • Assists in emergency situations as directed by a provider or nurse.
  • May precept new medical assistant or credentialed medical assistant hires and medical assistant externs.
  • May train other medical assistants in clinic procedures.
  • May assist the physician with preventive health measures for a patient panel.
  • May perform a clinic-based quality or safety role, such as serving as clinic safety coordinator, maintaining an immunization or medication registry, or performing required audits.
  • May manage clinic supply ordering.

Benefits

  • $7,500 incentive paid in equal installments over a three-year period.
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