Cable Technician Jobs

About The Position

Requirements

• 3–5 years of relevant experience in low-voltage cabling, telecommunications, IT support, network installation, field services, or a related discipline.
• Hands-on experience with Cat5e/Cat6 installation, termination, testing, labeling, and troubleshooting.
• Working knowledge of networking fundamentals, including TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts.
• Ability to work independently with network infrastructure and complete assigned tasks without continuous on-site supervision.
• Familiarity with Windows operating systems and common IT troubleshooting steps.
• Ability to read and follow technical instructions, diagrams, port maps, and project documentation.
• Proficiency with standard cabling and hand tools and basic network diagnostics such as ping and traceroute.
• Strong communication, documentation, and customer service skills.
• Valid driver's license and reliable transportation.
• Ability to pass a required background check and drug screening.
• Availability for early-morning starts as needed, which may occur often depending on assignments.
• Weekend flexibility as needed; weekend work is not expected to be frequent.
• Ability to travel regionally, with travel varying by assignment and potentially reaching up to 75%.
• Ability to lift up to 50 pounds regularly, work on ladders up to 12 feet, and sustain physical activity for shifts of 8 hours or more.
• Ability and willingness to operate and use a scissor lift when assigned; required safety training will be provided.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Ability to lift, carry, push, and pull equipment and materials weighing up to 50 pounds, with or without assistance; frequently lift and carry items weighing approximately 25–50 pounds; climb ladders up to 12 feet; operate a scissor lift when assigned; and stand, walk, bend, kneel, crouch, reach, and work overhead for extended periods.

Nice To Haves

• Experience with commercial networking and enterprise wireless environments.
• Experience supporting POS systems, kiosks, workstations, printers, and related site technology.
• Experience with network cutovers and commercial hardware deployment.
• Experience in hospitality, quick-service restaurant (QSR), retail, or similar customer-facing technology environments.
• Relevant certifications such as CompTIA A+, Network+, BICSI Installer, or an equivalent cabling or networking certification.
• Experience with ticketing, project tracking, remote access, or web-based deployment and validation tools.
• A Windows 11 laptop suitable for project deployment and support work.

Responsibilities

• Install, terminate, test, label, route, dress, and troubleshoot Cat5e/Cat6 cabling according to project requirements.
• Install and support racks, patch panels, standard switches, routers, firewalls, wireless access points, faceplates, and related network equipment.
• Perform general field technician work as required, including POS, kiosk, workstation, printer, peripheral, and commercial technology support.
• Provide deskside support for desktops, laptops, printers, mobile devices, and peripherals.
• Assist with desktop and laptop deployments, workstation setup, imaging, upgrades, and hardware replacement.
• Support user account setup, password resets, and basic application troubleshooting.
• Troubleshoot cabling, connectivity, hardware, software, and common end-user technology issues.
• Read and follow wiring diagrams, port-mapping tables, technical instructions, and multi-step project procedures.
• Use web-based or software deployment tools as required to complete assigned work and document results.
• Coordinate professionally with customers, site contacts, location managers, remote support teams, and project teams.
• Complete required photos, work orders, tickets, and project documentation accurately and on time.
• Follow safety requirements, customer site protocols, and project procedures, and maintain a clean, professional work area.
• Travel to customer locations and work flexible schedules based on business and project needs.