Business Manager Jobs

About The Position

Requirements

• 0-3 years' experience
• Working experience in Client Services / Middle Office / Back Office of a Financial Institution or other FX- or Treasury company
• Excellent analytical and problem-solving skills
• High level of insight and accuracy, as well as good organizational and communication skills
• Ability to explain technical terms and information about products to a variety of audiences, namely clients and internal teams
• Proficient in MS Office, particularly Excel
• Willing to complete the workday at 6 PM

Nice To Haves

• Spanish is a plus

Responsibilities

• Provide excellent service for new and existing customers
• Smoothly manage, solve, and complete all incoming requests from clients
• Ensure a seamless onboarding for new clients onto our platform
• Build and maintain relationships with key client contacts
• Conduct client platform trainings (interactive and remote)
• Maintain, document, analyze and improve existing workflows and processes
• Oversee various project stages (product development, process implementation, regulatory/compliance, complex client setups)
• Participation in quality assurance by testing our full range of products and various new features on our platform
• Close interaction and cooperation with internal teams (e.g., Sales, Legal, IT, etc.)

Benefits

• 401(K) employer match
• Paid time off
• 360T Academy