Builder Jobs

About The Position

Requirements

• Dependability and punctuality, with follow-through on responsibilities.
• Trustworthiness when handling guest information, payments, and hotel property.
• Attention to detail and accuracy with reservations, guest accounts, financial transactions, and night audit reports.
• Ability to make decisions, handle unexpected situations calmly, and work effectively without constant supervision, especially overnight.
• Basic computer skills and ability to learn hotel reservation and property management systems.
• Friendly, guest-focused approach; honesty, respect for others, and ability to contribute to a team-oriented environment.

Nice To Haves

• At least one year of customer service experience is preferred; the employer is willing to train the right person.

Responsibilities

• Welcome guests and create a positive impression from check-in through check-out.
• Manage reservations, room assignments, check-ins, check-outs, and payment transactions accurately.
• Respond to guest questions, requests, and concerns, and provide information about hotel amenities and local attractions.
• Complete overnight night audit procedures, balance financial transactions, verify guest accounts, and prepare management reports.
• Monitor the lobby, common areas, and guest activity to help maintain a clean, safe, and welcoming hotel environment.
• Coordinate with housekeeping and maintenance to address guest needs, report concerns, and support smooth hotel operations.
• Prepare breakfast areas, restock guest supplies, and assist with other hotel duties as needed.
• Communicate important updates and guest requests to incoming team members during shift transitions.

Benefits

• Paid time off after one year.
• Flexible scheduling, including flexibility for time-off requests.
• Independent work environment with trust and ownership of the shift.