Breakfast Attendant Jobs

About The Position

Requirements

• Ability to perform job functions with attention to detail, speed, and accuracy.
• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Willingness and ability to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must meet the legal age to serve alcoholic beverages and satisfactorily pass a responsible-serving course such as TIPs, as required by the property.
• Must be able to obtain and provide a Food Handler card as required by the relevant city, county, or state.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to handle stressful situations calmly and professionally.
• Understanding of hotel products and guest services.
• Ability to communicate professionally when answering phones and speaking with guests and team members.
• Positive attitude and desire to serve others.
• Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Ability to perform basic numerical operations, including counting, adding, subtracting, multiplying, and dividing.
• Ability to read, comprehend, and write simple instructions, short correspondence, and memos.
• Ability to deal effectively with customers and staff while demonstrating patience, tact, and diplomacy.
• Willingness to learn new tasks and information, support team members, and respond positively and optimistically to guests and coworkers.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field preferred.

Responsibilities

• Approach guest and employee interactions in an attentive, friendly, courteous, and service-oriented manner.
• Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure menus are clean and presentable.
• Clear, clean, and reset tables and hotel spaces as requested by clients or management.
• Keep service areas stocked, organized, clean, and neat, and complete assigned side work each shift.
• Accommodate guest requests and offer appropriate alternatives when necessary.
• Communicate with other departments regarding in-house VIPs.
• Support food and beverage service as needed, including washing dishes, restocking equipment and tableware, cleaning work areas and floors, and disposing of trash.
• Know the standards for receiving room-service orders and be familiar with menus and current specials in applicable departments.
• Perform cashiering functions, close checks, and complete end-of-shift paperwork.
• Perform opening and closing procedures and assigned side work according to station rotation.
• Answer questions about the hotel, brand standards, guest expectations, the property, and local attractions and activities.
• Perform other duties and attend meetings as requested by management.
• Prepare high-quality drinks, including specialty coffee and tea, specialty cocktails, and other requested beverages, as required by the hotel.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law