Behavioral Health Consultant Jobs

About The Position

Requirements

• Master’s degree from an accredited college or university in a mental health field, with major coursework in social science, or in a related field demonstrating the capacity to meet the knowledge and skills required for provider QMHP-R credentialing under Oregon Administrative Rules and MHACBO requirements.
• Current QMHP-R certification and/or an applicable Oregon professional license. The posting lists LPC, LCSW, LMFT, CSWA, LPC Associate, and PhD among examples.
• Ability to meet Oregon and MHACBO requirements for QMHP-R credentialing, as applicable.
• Must complete a background investigation, which may include fingerprinting.
• Submit a completed online application, a resume demonstrating minimum qualifications, a cover letter addressing experience with diverse vulnerable populations and crisis intervention/risk assessment, how qualifications are met, and interest in the position, plus a copy of Oregon licensure and/or QMHP-R certification and its status.
• Proficient touch-typing while managing concurrent caller support, clinical decisions, policies, technology, and documentation.

Nice To Haves

• Understanding of cultural, racial, and ethnic factors and their effects on mental health and treatment, including systemic advantage or disadvantage, acculturation, immigrant-family challenges, trauma related to immigration, war, separation, detention or refugee camps, and generational trauma.
• Respect and appreciation for ethnic and cultural diversity.
• Ability to apply an equity, intersectional, and anti-racist lens.
• Ability to provide information and referrals to community mental health providers.
• Crisis-intervention experience, including risk assessment for clients who may be involved in potentially life-threatening situations.
• Advanced skills in managing sensitive information and supporting the community.
• Knowledge of the cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity.
• Good judgment, diplomacy, and tact when handling sensitive, complex, confidential information and situations, and professionalism and empathy with individuals, partners, and communities.

Responsibilities

• Provide telephone crisis intervention, risk assessment, and solution-focused support to people experiencing potentially life-threatening situations or mental health crises, including panic, depression, agitation, or delusional thinking.
• Coordinate access to emergency and crisis services as needed, including coordination with 911, mobile outreach, and partner agencies.
• Simultaneously manage phone and computer technology, make rapid clinical decisions, follow complex policies, and document while supporting callers.
• Provide short-term case coordination and follow-up for callers with urgent or complex needs, including specialized health-care needs, to help ensure service providers address those needs appropriately.
• Coordinate with service providers, which may include community corrections agencies, police, substance-use treatment providers, mental health providers, hospital emergency departments, and residential facilities.
• Document member, provider, and community contacts and clinical reviews, including symptoms, interventions, goals, and plans for the next review.
• Upload crisis alerts received from community providers and police reports, and provide specially requested client outreach.
• Provide information and directive support to fellow clinicians regarding client resources and clarification of policies and procedures.

Benefits

• Employer-funded retirement savings
• Health insurance at very low cost to full-time employees and their dependents
• Dental insurance at very low cost to full-time employees and their dependents
• Paid parental leave
• Wellness programs
• Work-life balance focus
• Overtime eligibility