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Bartender - FT

DRIFTWOOD HOSPITALITY MANAGEMENT•Dallas, TX
•Onsite

About The Position

The Bartender serves beverages and/or food to guests in a friendly, courteous, and timely manner to support guest satisfaction. The role also prepares beverages for other servers and acts as cashier for the lounge. The position is with Sheraton Galleria Dallas, a Marriott property operated by Driftwood Hospitality Management.

Requirements

  • Knowledge of state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
  • Current Food Handler Card.
  • Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic math skills to operate a cash register, make change, total guest checks, count the bank, prepare cash drops, total other charges, and understand portion sizes.
  • Basic English writing skills for requisitions and vouchers.
  • Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
  • Basic English comprehension and communication skills to understand customer inquiries and communicate simple instructions.
  • Ability to understand and apply written product-labeling instructions for safe use of products and processes.
  • Ability to remember, recite, and promote menu items.
  • Ability to operate beverage equipment, such as a coffee maker.
  • Ability to transport up to 30 pounds through a crowded room continuously during a shift.
  • Ability to lift up to 30 pounds.
  • Ability to stand and walk constantly, and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.

Responsibilities

  • Greet guests courteously and promote and document drink orders.
  • Mix, garnish, and present drinks according to standard ingredient recipes and portion-control practices.
  • Maintain the bar setup and requisition and stock beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on daily function projections.
  • Maintain stock, prepare, and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Receive cash, make change, verify charges, record charges, execute vouchers, and balance monies.
  • Lock up and store beverages, food, and equipment; deposit cash drops and secure the bank.
  • Answer the bar phone within three rings and take room service orders courteously and accurately.
  • Enter orders into the point-of-sale register and create checks for guests and personnel guests, including those served by other beverage servers, to maintain accountability.
  • Perform assigned general cleaning using standard hotel cleaning products and adhere to health standards.
  • Follow company policies, safety and security procedures, and department fire-prevention and emergency procedures; use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
  • Maintain a neat, clean, and well-groomed appearance in accordance with team-member handbook standards.
  • Perform related duties requested by a supervisor or manager and assist other beverage personnel when needed.

Benefits

  • Employee discounts at Marriott Hotels
  • Complimentary daily meals for AM and PM shifts
  • Quarterly team celebrations
  • Supportive workplace environment

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