Bartender (Full Time) - InterContinental Houston

IHG•Houston, TX

27d•Onsite

About The Position

The Bartender prepares beverages and/or serves food promptly and courteously while maintaining quality and consistency. The role welcomes guests, anticipates their needs, and creates memorable experiences through knowledgeable, attentive service. Responsibilities include promoting drinks and sales, handling payments, preparing beverages to established recipes and pouring standards, coordinating food service when applicable, and monitoring responsible alcohol service. The bartender also sets up and maintains the bar, manages supplies and inventory, secures liquor, and keeps the bar and its equipment clean and in proper working order. The position requires communication and coordination with guests and coworkers, as well as the ability to work nights, weekends, and/or holidays.

Requirements

Basic reading, writing, and math skills.
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishes.
Must meet state legal age requirements.
Must speak fluent English.
Ability to handle, carry, lift, push, or pull items weighing up to 50 pounds.
Ability to stand and move about the bar, lounge, and kitchen, and to bend, stoop, kneel, and lift.
Communication skills for interacting with guests, wait staff, cooks, and supervisors.
Alcohol awareness certification and/or a food service permit or valid health/food handler card, as required by local or state government agency.
Ability to work nights, weekends, and/or holidays.
Basic math skills for handling cash and credit; reading and writing abilities for taking orders, describing cocktails, and completing paperwork.

Nice To Haves

Formal bartending training.

Responsibilities

Greet guests pleasantly and promote house drinks, using up-selling skills to maximize revenue.
Obtain, count, and secure the bartender’s bank; receive cash and credit payments, give accurate change, and balance the cash drawer at the end of the shift.
Promote teamwork and quality service through daily communication and coordination with other departments.
Prepare requested beverages according to established pouring standards and drink recipes; coordinate food service with restaurants for bar or lounge guests when applicable.
Monitor guest behavior and alcohol consumption, stop alcohol service when appropriate, report incidents involving excessive consumption or impairment to management, and check identification when a guest’s age is questionable.
Alert management to service or safety issues and make appropriate service recovery gestures according to established guidelines.
Set up the bar with liquor, mixers, ice, garnishes, glassware, and supplies; perform pre- and post-shift side work and requisition necessary supplies.
Inventory unused liquor and beverages and ensure liquor is secured before, during, and at the close of the shift.
Inspect the bar daily for cleanliness and attractiveness, check equipment and machinery for proper operation, and clean floors, counters, equipment, furniture, and other areas as required.
Perform other duties as assigned.