Toro Toro Bartender (Full-Time) | InterContinental Miami

IHG•Miami, FL

5d•Onsite

About The Position

The Toro Toro Bartender prepares beverages and/or serves food promptly and courteously while maintaining a high level of quality and consistency. The role includes welcoming guests, recommending house drinks, and using up-selling skills; preparing beverages according to established recipes and pouring standards; coordinating food service with the restaurant when applicable; and monitoring guest alcohol consumption and identification where needed. The bartender sets up and maintains the bar, completes pre- and post-shift side work, requisitions supplies, inventories and secures liquor and beverages, and handles payments and cash balancing. The position also involves keeping the bar and its equipment clean and in good working order, coordinating with other departments to support teamwork and quality service, and performing other duties as assigned.

Requirements

Basic reading, writing, and math skills.
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishes.
Meet state legal age requirements.
Speak fluent English.
Ability to handle, carry, or lift items weighing up to 50 pounds.
Ability to move about the bar, lounge, and kitchen and to bend, stoop, kneel, and lift.
Communication skills for interacting with guests, wait staff, cooks, and supervisors.
Alcohol awareness certification and/or a food service permit or valid health/food handler card, as required by local or state government agency.
Reading and writing abilities for taking orders, describing cocktail items, and completing paperwork.
Basic math skills for handling cash and credit.

Nice To Haves

Formal bartending training.

Responsibilities

Greet guests pleasantly, promote house drinks, and use up-selling skills to maximize revenue.
Prepare requested beverages according to established pouring standards and drink recipes, and coordinate food service with the restaurant for bar or lounge guests when applicable.
Monitor guest behavior and alcohol consumption; stop service when appropriate, notify management about excessive consumption or impairment, and check identification when a guest’s age is questionable.
Alert management to service or safety issues and make appropriate service-recovery gestures under established guidelines.
Set up the bar with liquor, mixers, ice, garnishes, glassware, and supplies; complete pre- and post-shift side work and requisition necessary supplies.
Inventory unused liquor and beverages and ensure liquor is secured before, during, and at the close of the shift.
Obtain, count, and secure the bartender’s bank; receive cash and credit payments, give accurate change, and balance the cash drawer at the end of the shift.
Inspect the bar and equipment for cleanliness, attractiveness, and proper operation; clean bar areas and equipment, and sweep and mop the floor after the shift.
Promote teamwork and quality service through daily communication and coordination with other departments.
Perform other duties as assigned.