Restaurant Server (Full Time) - InterContinental Houston

IHG • Houston, TX

6d

About The Position

Provide fast and courteous food and beverage service to guests while ensuring that food and beverage presentation meets established standards. The role calls for an approachable, confident, respectful, attentive, and knowledgeable service style that anticipates guests’ needs and creates memorable experiences.

Responsibilities include greeting guests and taking food and beverage orders, preparing and presenting food and beverages according to established standards, and clearing and cleaning tables and surrounding areas. The server may receive guest payments and process transactions according to cash and charge procedures. The position also involves reporting service or safety issues to Outlet Management, performing service recovery within established guidelines, completing side work and opening or closing duties, and maintaining clean and stocked wait-staff stations.

The role requires basic reading, writing, and math skills, food-service experience, and general knowledge of restaurant operations. It involves frequent communication with guests and coworkers, handling food-service items, and physical activity including carrying, lifting, pushing, or pulling items weighing up to 50 pounds. The position requires the ability to work nights, weekends, and/or holidays. The posted tipped hourly rate is $3.50 for work performed in Houston, Texas. Eligible full-time employees may receive benefits including paid time off, medical, dental, and vision insurance, and a 401(k).

Requirements

• Basic reading and writing ability.
• Food-service experience and general knowledge of restaurant operations.
• Ability to carry, lift, push, or pull items weighing up to 50 pounds.
• Ability to handle food-service objects such as plates, trays, and glasses.
• Ability to move about the restaurant and bend, stoop, and kneel.
• Communication skills for interacting with guests, wait staff, cooks, and supervisors.
• Alcohol-awareness certification and/or a food-service permit or valid health/food-handler card, as required by local or state government agency.
• Reading and writing ability for taking orders and completing paperwork.
• Basic math skills for handling cash and credit.
• Ability to work nights, weekends, and/or holidays.

Responsibilities

• Provide prompt and courteous food and beverage service to guests, following established presentation standards.
• Greet guests and take food and beverage orders promptly and professionally.
• Prepare food and beverages for service and present food according to established health and presentation standards.
• Alert Outlet Management to service or safety issues and make appropriate service-recovery gestures according to established guidelines.
• Receive guest payments and process transactions according to cash and charge procedures as needed.
• Clear and clean tables efficiently; clean tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side work and required opening or closing duties.
• Keep wait-staff stations clean and maintained and perform other duties as assigned.

Benefits

• Competitive salary
• Room discount
• Training
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Other benefits for eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed