Barista Jobs

About The Position

Requirements

• High School Graduate or equivalent.
• Proficient computer and internet skills including all Microsoft applications, Point of Sale Register System and CBORD.
• Excellent customer service, organization, decision making and interpersonal skills required.
• Ability to work under occasional high demand periods and maintain organization of work, personal skills and relationships with others.
• Ability to adapt quickly to changes in work environment.
• Must be able to communicate effectively with people of diverse professional, educational and lifestyle backgrounds.
• Must be able to work independently.
• Should be enthusiastic, organized, dependable and neat; as well as willing to work with others in a cooperative spirit.
• Knowledge of sanitary and safety guidelines.
• Must follow safety & sanitation – clean as you go techniques.
• Must be able to transfer 45 pounds, and stand and/or walk up to 90% or more of the shift.

Nice To Haves

• Barista experience in food service preparation and customer service preferred.
• ServSafe Certification a plus.

Responsibilities

• Greets all customers with a friendly smile
• Honors customers by providing quick, friendly, and personal service
• Initiates dialogue and develops rapport with customers by learning their names, favorite drinks and food items
• Generates customer satisfaction; responds appropriately to customer concerns
• Communicates customer complaints/concerns to supervisor
• Accurately processes transactions through the Point of Sale Register and counts back change to customers
• Answers the telephone in a friendly manner using a professional greeting
• Prepares, sells and serves variety of food items to customers
• Maintains the highest level of standards for all product preparation
• Adheres to all recipes and measurements
• Adheres to all portion sizes when preparing all food items
• Educates customers on GRHC products and services
• Follows health, safety and sanitation guidelines for all products
• Communicates with coworkers & management to solve problems and improve quality & service
• Maintains continuous communication with other staff functions during peak business times
• Works with coworkers and management to effectively grow business
• Contributes to a positive work environment
• Performs opening and closing duties as outlined on duties checklist
• Selling product
• Performs other duties as required to meet department needs

Benefits

• Non-benefit eligible position.