Barista - Temporary

Barnes & Noble•Tupelo, MS

23d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers cheerfully and helping them select beverages and café items. The role supports an attractive, clean, efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. Baristas are expected to work reliably, support colleagues, learn new skills, and respond flexibly to store needs. The stores are open from early mornings to late evenings every day, including weekends and most holidays. Baristas are trained to use registers, computers, tablets, programs, and other tools; maintain café and retail presentation; receive and stock deliveries; prepare food and drinks accurately; complete daily and weekly cleaning; follow FIFO and product-dating practices; support the bookfloor when needed; and follow loss prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when able and needed to support the wider Cluster. With experience, Baristas develop knowledge of beverage, bakery, savory, and gifting products; maintain appealing product presentation; support sales objectives and promotions; recommend food and beverage customizations; use café training tools; and apply café safety, hygiene, and sanitation procedures. As they demonstrate mastery, Baristas are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
A positive, energetic, dependable, and purposeful approach to assigned work.
A supportive and considerate approach to colleagues and willingness to help the team.
A cheerful, helpful, customer-focused manner.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Operate the register quickly, reliably, and professionally.
Prepare food and drinks accurately using product knowledge, recipe guides, product specifications, and other tools.
Maintain café cleanliness and presentation, including the bake case, dining area, counter, and floor retail fixtures.
Receive, unpack, and accurately stock deliveries.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products correctly and consistently.
Support the bookfloor team and colleagues when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, and retail options, and share that knowledge with customers and colleagues.
Make effective food and beverage customization recommendations.
Use café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Transit benefits (eligibility varies by scheduled hours)
Medical, dental, and vision benefits (for those scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for those scheduled 30 hours or more)
Disability benefits (for those scheduled 30 hours or more)
Life insurance (for those scheduled 30 hours or more)
Tuition reimbursement (for those scheduled 30 hours or more)