Barista Jobs

About The Position

Requirements

• High school diploma or equivalent.
• A minimum of 1 year of customer service, cash handling, and food service experience is required.
• Must possess a valid Food Handlers Card or be able to obtain the card within 30 days of hire.
• Must be bondable and pass a pre-employment background check.

Nice To Haves

• Availability to cover other shifts as needed is a plus.

Responsibilities

• Serve as the main representative of The Dot café, maintaining consistent and punctual attendance, with the ability to open and close the café.
• Establish rapport with all customers to deliver excellent customer service.
• Prepare hot and cold beverages and ready-made food items.
• Follow standards for merchandising, stocking, and rotating. Store and maintain records of all products.
• Properly handle all café equipment and ensure equipment is maintained. Escalate maintenance concerns as needed.
• Follow all health, safety, and sanitation standards and ensure that established food safety regulations/guidelines are followed. Uphold optimal cleanliness of work area and café.
• Respond to orders, questions, concerns, and complaints in a professional and efficient manner.
• Enhance customer experience by uncovering customer needs in relation to products and services offered by Maps and its subsidiary (CUSO) companies.
• Support the Community Outreach and Maps Community Foundation departments during events held in the café.

Benefits

• Tips