BARISTA

Argosy Casino Hotel & Spa Riverside•Riverside, MO

About The Position

The Barista prepares, displays, sells, and serves food and beverages, including alcoholic beverages, while providing excellent service to internal and external customers. The role involves following safe food-handling practices, processing customer sales and payments, making end-of-shift deposits, maintaining clean and stocked work areas, attending training, completing reports as needed, and complying with company policies and gaming laws. The position requires a passion for coffee and the ability to satisfactorily perform the essential duties. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Passion for coffee and ability to perform each essential duty satisfactorily.
  • Ability to prepare, read, and comprehend documents; write reports and correspondence; and communicate effectively with individuals and groups.
  • Ability to accurately calculate figures and amounts and perform business-related mathematical functions, including counting money.
  • Ability to use common-sense understanding to follow written, oral, or diagrammatic instructions and address problems involving several concrete variables in standardized situations.
  • Must be able to qualify for any licenses or permits required by local, state, or federal law.
  • Ability to meet the physical demands of the job, including regularly standing, walking, handling or feeling objects, tools, or controls, and reaching; frequently talking or hearing, stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds.
  • Vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Provide stellar customer service to internal and external customers and participate in customer-service improvement programs.
  • Prepare, display, sell, and serve food products to customers.
  • Handle, pour, and prepare alcoholic beverages.
  • Follow appropriate food-handling procedures to ensure safe, quality products.
  • Process customer sales, take money, count back change, validate comps, and operate the cash register or point-of-sale system appropriately.
  • Complete deposits at the end of each shift.
  • Clean and sanitize counters, display cases, refrigeration units, beverage machines, and other work areas to maintain an attractive and safe environment.
  • Keep supplies stocked as needed.
  • Attend departmental and company training programs or meetings as directed.
  • Compile information and complete and submit reports as needed.
  • Follow company policies and procedures and perform duties as trained through the Parisi Café Training program.
  • Adhere to gaming laws and regulations.
  • Perform duties safely and keep work areas clean and free of safety hazards, debris, and litter.
  • Meet department uniform, appearance, and grooming requirements.
  • Perform other reasonably requested duties to support productivity and business operations.

Benefits

  • Wellness programs supporting team members’ financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
  • Career growth and support to expand career possibilities.
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