About The Position

The Starbucks Barista contributes to Cosentino’s and Starbucks’ success by creating and maintaining the Starbucks Experience for customers. This is a non-exempt position that formally reports to the Starbucks Manager. The role includes preparing and pricing products accurately, providing legendary customer service, maintaining a clean, safe, stocked, and appropriately merchandised department, and following operational, health, sanitation, and safety requirements. The position requires completing ongoing training and development under the Cosentino Learning Plan. A food handling permit must be obtained within the first 14 days of employment. A high school diploma or equivalent is preferred. The work may involve standing and walking for extended periods, lifting and carrying items up to 32 pounds, working in grocery coolers and freezers, and performing other physical tasks described below.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Know and implement Cosentino’s Customer Service Standards.
  • Demonstrate customer service, teamwork, communication, integrity, and interpersonal skills.
  • Effectively manage multiple situations and work in a fast-paced environment.
  • Prepare and price products accurately and meet productivity standards.
  • Follow legal, operational, health, sanitation, and safety requirements.
  • Maintain cleanliness, stocking, merchandising, and product rotation standards.
  • Safely operate, clean, and maintain equipment.
  • Possess basic math and reading skills.
  • Be able to reach overhead with both arms up to 72 inches, twist at the waist, and lift objects with both hands weighing up to 32 pounds.
  • Be able to push and pull grocery items with a peak force of up to 20 pounds.
  • Be able to stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 32 pounds.
  • Bend and squat, including to floor level.
  • Work in colder grocery cooler and freezer conditions.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Know and implement Cosentino’s Customer Service Standards and deliver legendary customer service with a customer-first attitude.
  • Promote teamwork, cooperation, high morale, and positive interpersonal interactions and communication.
  • Manage multiple situations effectively and work in a fast-paced environment while maintaining a calm presence during high-volume periods or unusual events.
  • Work with integrity, honesty, and knowledge in support of Cosentino’s and Starbucks’ culture, values, and mission.
  • Prepare and price products for sale efficiently and accurately.
  • Adhere to legal and operational compliance requirements.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Know department products and answer customer questions accurately and courteously.
  • Meet or exceed productivity standards.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Keep the department clean, fully stocked, and appropriately merchandised.
  • Safely and competently operate, clean, and maintain equipment.
  • Follow rotation procedures and monitor product dates.
  • Use strong verbal and interpersonal skills in interactions with customers and coworkers.
  • Use the basic math and reading skills required for the position.
  • Promote department sales by suggesting additional products, offering samples, and creating appealing display cases.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Communicate department issues to the store management team.
  • Unload incoming shipments of bakery ingredients promptly and stock them neatly without damaging merchandise.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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