Floral Manager - Full Time with Excellent Benefits, Qtrly Incentive - Cosentino's Price Chopper #121 - 3700 W 95th St, Overland Park, KS

Cosentino's Food Stores•Overland Park, KS

5d•Onsite

About The Position

Cosentino's is seeking a skilled and passionate Floral Manager to lead its floral department. This full-time, hourly, non-exempt position oversees creative design, inventory management, merchandising, team leadership, and customer satisfaction. The position reports to the store director and is based at Cosentino's Price Chopper #121 in Overland Park, Kansas. It offers benefits and a quarterly incentive program.

Requirements

At least 2 years of comprehensive knowledge of floral design principles and techniques.
Thorough knowledge of floral inventory management and ordering best practices.
Working knowledge of retail operations and customer service excellence.
Demonstrated leadership experience in a retail or floral setting.
Ability to train and mentor team members effectively.
Proficiency in Microsoft Word, Excel, and Outlook.
Valid driver's license.
At least 2–3 years of retail management experience.

Nice To Haves

Experience with advanced floral arrangement techniques.
Proven ability to drive sales and manage department profitability.
Familiarity with seasonal floral trends.

Responsibilities

Lead and inspire floral associates, fostering a collaborative and productive work environment.
Create floral designs for daily sales, special events, and seasonal promotions, and quickly prepare balloon bouquets to customer specifications.
Manage floral inventory by ordering fresh product, monitoring stock, minimizing waste, and maintaining freshness and profitability.
Merchandise the floral department according to provided standards and maintain appealing displays.
Keep floral cases and shelves stocked; ensure products are fresh, watered, and properly rotated.
Provide customer service and promptly and professionally resolve customer issues.
Train floral staff on design techniques, product knowledge, and customer service standards.
Maintain a safe and organized work environment and follow company policies and procedures.
Order floral supplies and equipment and maintain adequate stock for departmental operations.
Use Microsoft software for reporting, scheduling, and communication.
Drive sales growth through merchandising, promotions, and customer engagement.
Manage labor hours to balance customer service needs with expenditure monitoring.
Address employee relations issues and work with the Floral Director, Store Management, and Human Resources as needed.
Know and implement Cosentino's Customer Service Standards.
Know, comply with, and ensure the team complies with health regulations, sanitation guidelines, and safety procedures.
Operate, clean, and maintain equipment safely and competently.
Keep the work area and department clean and safe for customers and coworkers.
Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
Complete ongoing training and development listed on the Cosentino's Learning Plan.