Day Clerk-Cosentino's Price Chopper Smithville MO 64089

Cosentino's Food Stores•Smithville, MO

About The Position

The Day Clerk assists customers with their shopping experience by stocking shelves and displays efficiently, pleasantly, and courteously. The position reports to the Store Director and is non-exempt. The clerk unloads, sorts, and stocks shipments; maintains back-room and cooler/freezer areas; supports inventory tasks; updates shelf tags and prices; monitors merchandise condition and expiration dates; and helps maintain a clean and safe department. The role also involves customer service, answering questions about department products and procedures, and resolving complaints or referring them to store management as appropriate. Employees complete ongoing training and development specified in the Cosentino Learning Plan.

Requirements

Complete ongoing training and development as listed in the Cosentino Learning Plan.
Demonstrate basic math and reading skills required for the position.
Demonstrate the verbal and interpersonal skills necessary for positive customer and peer interactions.
Be able to operate, clean, and maintain equipment safely and competently.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Implement the Cosentino Customer Service Standards.
Unload and sort incoming shipments and stock merchandise in designated areas without damaging it.
Keep back-room and cooler/freezer areas neat and ready for deliveries.
Stock grocery shelves by matching UPC codes to shelf tags and using the face-front display method.
Accurately count and record merchandise to support inventory.
Change shelf tags and display price markers, and label or price-mark merchandise with missing UPC codes.
Identify damaged, unsaleable, or returnable products, remove them, and follow procedures for damage claims.
Safely and competently operate, clean, and maintain equipment.
Meet or exceed productivity standards.
Monitor expiration dates and properly rotate advertised items.
Keep the work area and department clean and safe for customers and coworkers.
Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
Use verbal and interpersonal skills to interact positively with customers and peers.
Answer customer questions accurately and courteously using knowledge of department items, procedures, and policies.
Resolve customer complaints professionally and involve store management when appropriate.
Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.