Deli Clerk Cosentino's Price Chopper #405 120 E. 19th St.

Cosentino's Food Stores•Ottawa, KS

About The Position

The Deli Clerk assists customers with their shopping experience and provides kitchen support as needed while following sanitary, health, and safety protocols. The position reports to the Deli Manager and is classified as non-exempt. The role requires obtaining a food handling permit within the first 14 days of employment and completing ongoing training and development listed on the Cosentino’s Learning Plan. A high school diploma or equivalent is preferred. The Deli Clerk cleans and maintains equipment, food preparation areas, dishes, utensils, and trash receptacles; assists the prep cook and kitchen; monitors product dates and rotation; prepares coolers, freezers, and preparation areas for deliveries; and unloads and stocks shipments. The role also involves meeting productivity standards, answering customer questions, resolving complaints appropriately, following customer service standards, and complying with health, sanitation, and safety requirements. Additional duties may include promoting products, offering samples, creating display cases, and supporting other stores or departments as needed. The position involves standing and walking for extended periods on hard surfaces; reaching overhead, twisting, pushing and pulling items, occasional lifting and carrying up to 35 pounds, bending and squatting, and working in cold coolers and freezers. Climbing a ladder up to five feet may also be required.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Be able to perform the listed physical activities, including standing and walking for long periods, lifting and carrying up to 35 pounds occasionally, and working in cold conditions.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to five feet.

Responsibilities

  • Clean equipment, food preparation areas, dishes, and utensils according to food safety guidelines.
  • Empty and clean trash receptacles.
  • Assist the prep cook and kitchen as needed.
  • Follow product rotation procedures and monitor product dates.
  • Keep coolers, freezers, and preparation areas clean and ready for deliveries.
  • Unload incoming shipments promptly and stock merchandise neatly in designated areas without damaging it.
  • Meet or exceed productivity standards and contribute to team and individual results.
  • Learn department products to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow Cosentino’s Customer Service Standards.
  • Safely and competently operate, clean, and maintain equipment.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Promote department sales by suggesting additional products and offering samples.
  • Create visually pleasing display cases that promote sales and showcase products.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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