Day Clerk Cosentino's Price Chopper #117 660 E. Main St.

Cosentino's Food Stores•Gardner, KS

About The Position

The Day Clerk assists customers with their shopping experience by stocking shelves and displays efficiently, courteously, and in a friendly manner. The position reports to the Store Director and is non-exempt. The employee completes ongoing training and development according to the Cosentino Learning Plan. A high school diploma or equivalent is preferred. The role involves receiving and sorting shipments, stocking merchandise, supporting inventory, updating shelf tags and prices, monitoring product condition and expiration dates, and maintaining clean, safe back-room, cooler, freezer, and department areas. The clerk also provides customer service, answers questions about department products and procedures, and professionally resolves customer complaints or refers them to store management when appropriate.

Requirements

  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate the basic math and reading skills required for the position.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Be able to safely operate, clean, and maintain equipment.
  • Perform the listed physical activities, including lifting, pushing, pulling, standing, walking, bending, and working in coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Implement Cosentino Customer Service Standards.
  • Unload and sort incoming shipments and stock merchandise in designated areas without causing damage.
  • Keep back-room and cooler/freezer areas neat and ready for deliveries.
  • Stock grocery shelves by matching UPC codes to shelf tags and using the face-front display method.
  • Accurately count and record merchandise to support inventory processes.
  • Change shelf tags and display price markers, and label or price-mark merchandise with missing UPC codes.
  • Identify damaged, unsaleable, or returnable products and follow proper damage-claim procedures.
  • Safely operate, clean, and maintain equipment.
  • Meet or exceed productivity standards for team and individual results.
  • Monitor expiration dates and properly rotate advertised items.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Use verbal and interpersonal skills to interact positively with customers and peers.
  • Use basic math and reading skills required for the role.
  • Know department items, procedures, and policies to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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