About The Position

The Day Clerk assists customers with their shopping experience by stocking shelves and displays efficiently, courteously, and in accordance with company standards. The position supports merchandise receiving, inventory, pricing, product rotation, and the cleanliness and safety of the department. The Day Clerk reports to the Store Director and is classified as non-exempt.

Requirements

  • Complete ongoing training and development listed in the Cosentino Learning Plan.
  • Demonstrate the verbal and interpersonal skills needed for positive customer and coworker interactions.
  • Have the basic math and reading skills required for the position.
  • Be able to perform the listed physical activities, including lifting, pushing, pulling, standing, walking, bending, squatting, and working in coolers and freezers.
  • Be able to operate, clean, and maintain equipment safely and competently.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Follow and implement Cosentino Customer Service Standards.
  • Unload and sort incoming shipments and stock merchandise in designated areas without damage.
  • Keep back-room, cooler, and freezer areas neat and ready for deliveries.
  • Stock grocery shelves by matching UPC codes to shelf tags and using the “face front” display method.
  • Accurately count and record merchandise to support inventory processes.
  • Change shelf tags and display price markers, and label or price-mark merchandise missing UPC codes.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards for individual and team results.
  • Monitor expiration dates and rotate advertised items properly.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Use verbal and interpersonal skills to support positive customer and coworker interactions.
  • Use basic math and reading skills required for the role.
  • Know department products, procedures, and policies to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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