Overnight Stocker- Cosentino's Price chopper- Smithville, Mo 64089

Cosentino's Food Stores•Smithville, MO
•Onsite

About The Position

The Overnight Stocker assists customers by stocking shelves and displays efficiently, respectfully, and courteously. The position formally reports to the Night Manager and is non-exempt. It requires completion of ongoing training and development listed in the Cosentino’s Learning Plan; a high school diploma or equivalent is preferred. The role involves unloading and sorting shipments, stocking shelves and displays, supporting inventory, monitoring product condition and expiration dates, and keeping work and storage areas clean and safe. The Overnight Stocker must follow customer service standards, health and sanitation regulations, and safety procedures, and operate and maintain equipment safely. The position also requires customer and peer communication, basic math and reading skills, and the ability to work in cooler and freezer conditions and perform the listed physical tasks.

Requirements

  • Complete ongoing training and development listed in the Cosentino’s Learning Plan.
  • Demonstrate the verbal and interpersonal skills needed for positive customer and peer interactions.
  • Demonstrate the basic math and reading skills required for the position.
  • Safely perform the listed physical activities, including frequent lifting and carrying up to 50 pounds, pushing and pulling loaded grocery carts and pallet jacks up to a peak force of 75 pounds, and standing and walking for long periods.
  • Be able to work in colder grocery cooler and freezer conditions.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 15 feet.

Responsibilities

  • Follow and implement Cosentino’s Customer Service Standards.
  • Quickly unload and sort incoming shipments, then stock items in designated areas without damaging merchandise.
  • Keep back-room, cooler, and freezer areas neat and ready for new deliveries.
  • Stock grocery shelves by matching item UPC codes to shelf tags and using the “face front” display method.
  • Accurately count and record merchandise to support inventory processes.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards for team and individual results.
  • Monitor expiration dates and properly rotate ad items.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Communicate positively with customers and peers using strong verbal and interpersonal skills.
  • Answer customer questions accurately and courteously using knowledge of department items, procedures, and policies.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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