Cosentino's Price Chopper Utility Clerk/Sacker #415 2600 Ensign Hill Drive
About The Position
The Utility Clerk assists customers with their shopping experience by sacking purchases and supporting general store operations efficiently, courteously, and in a friendly manner. The position reports to the Office Manager and is non-exempt. The role involves bagging purchases, helping customers locate items, delivering and loading groceries into customer vehicles when requested, retrieving carts, conducting price checks, and maintaining clean and safe customer and employee areas. The Utility Clerk also answers customer questions, addresses complaints professionally, follows health, sanitation, safety, alcohol, and tobacco regulations, and operates and maintains equipment safely. Additional duties may include returning unwanted items to shelves, helping prevent merchandise loss, and completing other tasks assigned by management. The position requires standing and walking for extended periods on hard surfaces; pushing and pulling carts and grocery items; occasional lifting and carrying; bending and squatting; and working in cold grocery coolers and freezers. Ladder climbing may be required where applicable.
Requirements
- Complete ongoing training and development listed on the Cosentino’s Learning Plan.
- Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
- Have basic math and reading skills required for the position.
- Be able to push and pull grocery items and carts to proper locations, up to a peak force of 25 lbs.
- Be able to stand and walk for long periods on tile, asphalt, concrete, or other hard surfaces.
- Occasionally lift and carry up to 30 lbs. to a height of 34 inches.
- Be able to bend and squat, sometimes down to floor level.
- Be able to work in colder grocery cooler and freezer conditions.
Nice To Haves
- A valid liquor license may be required before the first day of work.
- Ability to climb a ladder, possibly up to 5 feet, if applicable.
Responsibilities
- Use proper bagging techniques to minimize product damage, maximize efficiency, and avoid shrink.
- Follow Cosentino’s Customer Service Standards.
- Know store items, procedures, and policies to answer customer questions accurately and courteously.
- Deliver groceries to customers’ vehicles and load them when requested.
- Assist customers in locating items in the store.
- Retrieve carts from the parking lot and ensure they are safe and clean for customer use.
- Conduct price checks for cashiers.
- Monitor and maintain cleanliness and safety in sales-floor areas, cashier stands, and restrooms.
- Resolve customer complaints professionally and involve store management when appropriate.
- Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
- Operate, clean, and maintain equipment safely and competently.
- Meet or exceed productivity standards.
- Follow government regulations regarding alcohol and tobacco sales.
- Return unwanted items to shelves or departments for restocking.
- Help prevent merchandise loss by checking the bottoms of shopping carts for cashiers.
- Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
