Cake Decorator#415-2600 Ensign Hill Drive Full-time with Benefits

Cosentino's Food Stores•Platte City, MO

About The Position

The Cake Decorator assists customers with their shopping experience by providing beautifully decorated baked goods efficiently and courteously. The position reports to the Bakery Manager and is non-exempt. The decorator consults with customers about bakery items, records orders clearly, decorates and prepares products for sale, maintains attractive displays, and follows department and store policies for food safety, sanitation, and safe equipment use. The role also includes maintaining a clean work area, meeting productivity standards, and resolving customer complaints professionally.

Requirements

A valid driver’s license is required for deliveries.
Obtain a food handling permit within the first 14 days of employment.
Complete ongoing training and development listed on the company Learning Plan.
Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
Demonstrate the basic math and reading skills required for the position.
Previous experience may be required to maintain the decorating skill and speed needed for the role.

Nice To Haves

A high school diploma or equivalent is preferred.

Responsibilities

Follow the company’s customer service standards.
Consult with customers to identify suitable bakery items and clearly document orders and service requests.
Know department products, procedures, and policies to answer customer questions accurately and courteously.
Decorate bakery items neatly, creatively, and attractively.
Maintain full, fresh, and attractive merchandise displays.
Prepare, package, and label products for sale.
Rotate products in cases, coolers, and freezers to prevent stale or outdated products from being sold or used.
Operate, clean, and maintain cake-decorating equipment and other equipment safely and competently.
Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
Meet or exceed productivity standards.
Keep the work area and department clean and safe for customers and coworkers.
Resolve customer complaints professionally and involve store management when appropriate.
Promote sales by suggesting additional products and offering samples.
Restock bakery ingredients, notify the Bakery Manager about items to reorder, and put incoming ingredients in their designated areas without damaging merchandise.
Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.