Floral Manager - Full Time with excellent benefits, Qtrly Incentive - Cosentino's Price Chopper #325 1191 NE McQuerry Rd Grain Valley, MO 64029

Cosentino's Food Stores•Grain Valley, MO

About The Position

Cosentino's is seeking a highly skilled and passionate Floral Manager to lead its floral department. This full-time, hourly, non-exempt position oversees creative design, inventory management, team leadership, merchandising, customer service, and department operations. The Floral Manager develops floral arrangements and balloon bouquets, maintains fresh and properly stocked products, drives sales and profitability, and ensures a safe and organized department that follows company policies and applicable health, sanitation, and safety requirements. The position reports to the Store Director.

Requirements

At least 2 years of comprehensive knowledge of floral design principles and techniques.
Thorough knowledge of floral inventory management and ordering best practices.
Working knowledge of retail operations and customer service excellence.
Demonstrated leadership experience in a retail or floral setting.
Ability to train and mentor team members effectively.
Proficiency in Microsoft Word, Excel, and Outlook.
Valid driver's license.
At least 2–3 years of retail management experience.

Nice To Haves

Experience with advanced floral arrangement techniques.
Proven ability to drive sales and manage department profitability.
Familiarity with seasonal floral trends.

Responsibilities

Lead and inspire floral associates, fostering a collaborative and productive work environment.
Develop and execute floral designs for daily sales, special events, and seasonal promotions.
Create balloon bouquets quickly and efficiently according to customer specifications.
Manage floral inventory, including ordering fresh product, monitoring stock levels, and minimizing waste.
Oversee floral department merchandising according to provided standards and create appealing displays.
Keep floral cases and shelves stocked, ensuring products are fresh, watered, and properly rotated.
Provide exceptional customer service and resolve customer issues promptly and professionally.
Train floral staff on design techniques, product knowledge, and customer service standards.
Maintain a safe and organized work environment and follow company policies and procedures.
Order floral supplies and equipment and ensure adequate stock for department operations.
Use Microsoft software for reporting, scheduling, and communication.
Drive sales growth through merchandising, promotional strategies, and customer engagement.
Manage labor hours to balance customer service needs with expenditure controls.
Address employee relations issues and work with the Floral Director, Store Management, and Human Resources as needed.
Know and implement Cosentino’s Customer Service Standards.
Know, comply with, and ensure the team complies with health regulations, sanitation guidelines, and safety procedures.
Operate, clean, and maintain equipment safely and competently.
Keep the work area and department clean and safe for customers and coworkers.
Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
Complete ongoing training and development listed on the Cosentino’s Learning Plan.