About The Position

The Pharmacy Technician assists customers with pharmaceutical and other wellness needs in a safe and courteous manner. The position formally reports to the Pharmacist in Charge and is classified as non-exempt. The stated schedule is afternoons, 12 p.m. to 7 p.m.

Requirements

  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate the verbal, interpersonal, basic math, reading, and written communication skills required for the position.
  • Be able to operate necessary equipment safely and competently.
  • Reach overhead with both arms, twist at the waist, and lift objects with both hands weighing up to 15 pounds.
  • Stand and walk for long periods on hard surfaces; occasionally lift and carry up to 15 pounds; bend and squat, at times to floor level.

Nice To Haves

  • Pharmacy Technician Certification.
  • High school diploma or equivalent.
  • Knowledge of MS Word, Excel, PowerPoint, retail pharmacy software, and point-of-sale systems.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Apply the Cosentino Customer Service Standards and provide courteous service to customers dropping off and picking up new and refilled prescriptions.
  • Verify the patient’s name and address, when applicable, and check the legibility of the prescriber’s name.
  • Process cash-register transactions and third-party documents for prescriptions.
  • Provide customers with relevant instructions, side-effect information, and medication descriptions; arrange consultations with the Pharmacist when requested.
  • Obtain customer signatures for prescriptions received and direct appropriate calls and questions to the Pharmacist.
  • Fill prescription books or new prescriptions, retrieve requested refills, prepare prescription labels, and file patient profiles.
  • Maintain prescription-vial bins and process incoming orders, checking shipments against invoices and verifying remaining shelf life.
  • Remove outdated stock as often as directed by the Pharmacist in Charge; apply price stickers and stock items, including refrigerated items when required.
  • Clean pharmacy shelves and work areas and maintain the premises in a satisfactory state of cleanliness.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Resolve customer complaints professionally and involve the Pharmacist in Charge when appropriate.
  • Operate necessary equipment safely and competently, meet or exceed productivity standards, and communicate effectively with customers and colleagues.
  • Communicate department issues and concerns to the Pharmacist in Charge; complete additional management-assigned tasks, assist other stores or departments as needed, and learn new skills when necessary.
  • Contact physician offices by fax or phone for additional refills or to address issues as necessary.
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