About The Position

The Assistant Overnight Grocery Manager assists customers in their shopping experience by leading the night-shift team to support company growth and deliver the products and service customers expect. In the absence of the Night Manager, this position directly supervises the activities of other team members in an operationally effective, motivating, and respectful manner. The role formally reports to the Night Manager and is exempt.

Requirements

  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate the basic math and reading skills required for the position.
  • Reach overhead with both arms up to 84 inches, twist at the waist, and lift objects with both hands weighing up to 5 pounds.
  • Push and pull loaded grocery carts and pallet jacks with peak force up to 75 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Frequently lift and carry up to 50 pounds.
  • Bend and squat, sometimes down to floor level.
  • Work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 15 feet.

Responsibilities

  • Supervise the activities of team members in the absence of the Night Manager.
  • Promote cooperation, teamwork, high morale, positive interpersonal interactions and communication, and recognition for good work.
  • Know and implement Cosentino Customer Service Standards.
  • Manage inventory processes, including checking items against invoices, inspecting merchandise for damage, logging credits, and counting and recording merchandise.
  • Stock grocery shelves by matching UPCs to shelf tags and using the face-front display method.
  • Use proper product rotation techniques and remove outdated product from the sales floor.
  • Remove damaged, unsaleable, or returnable products from shelves and follow procedures for damage claims.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards for team and individual results.
  • Comply with and ensure the team complies with health regulations, sanitation guidelines, and safety procedures.
  • Unload and sort incoming shipments and stock merchandise in designated areas without causing damage.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Resolve customer complaints professionally and involve the Night Manager when appropriate.
  • Maintain open communication with the Night Manager about store issues, concerns, and incidents.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
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