About The Position

The Overnight Grocery Stocker assists customers in their shopping experience by stocking shelves and displays efficiently, courteously, and in accordance with Cosentino’s Customer Service Standards. The position reports to the Night Manager and is non-exempt. The stocker unloads and sorts shipments, stocks merchandise in designated areas, maintains orderly back-room and cooler/freezer spaces, supports inventory and product rotation, and removes damaged or unsaleable items according to procedures. The role also involves operating and maintaining equipment safely, meeting productivity standards, and keeping the work area clean and safe while following health, sanitation, and safety requirements. Employees may answer customer questions, address complaints, assist other stores or departments, and take on additional tasks as needed. The position requires standing and walking for extended periods, frequent lifting and carrying, pushing and pulling carts or pallet jacks, and working in cooler and freezer conditions. Climbing a ladder is listed as a non-essential ability.

Requirements

  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills.
  • Reach overhead with both arms up to 84 inches, twist at the waist, and lift objects with both hands weighing up to 10 pounds.
  • Push and pull loaded grocery carts and pallet jacks with a peak force of up to 75 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Frequently lift and carry up to 50 pounds.
  • Bend and squat, including down to floor level.
  • Work in the colder conditions of grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 15 feet.

Responsibilities

  • Follow and implement Cosentino’s Customer Service Standards.
  • Unload and sort incoming shipments promptly, then stock merchandise in designated areas without damaging it.
  • Keep back-room, cooler, and freezer areas neat and ready for new deliveries.
  • Stock grocery shelves by matching UPC codes to shelf tags and using the “face front” display method.
  • Accurately count and record merchandise to support inventory processes.
  • Identify and remove damaged, unsaleable, or returnable products and follow damage-claim procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards and contribute to team and individual results.
  • Monitor expiration dates and properly rotate ad items.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Answer customer questions accurately and courteously using knowledge of department items, procedures, and policies.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional tasks assigned by management, assist other stores or departments as needed, and gain new skills when necessary.
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