About The Position

The Seafood Manager leads all aspects of the Seafood team to support customers’ shopping experience, promote company growth, and deliver the products and service Cosentino customers expect. The position formally reports to the Meat Manager and is exempt. The role includes managing department operations and goals, supervising and developing team members, serving customers, maintaining inventory and product quality, and ensuring the department follows food safety, sanitation, and workplace safety requirements.

Requirements

  • At least one year of previous experience working in a retail seafood setting.
  • Valid driver’s license for deliveries.
  • Food handling permit obtained within the first 14 days of employment.
  • Completion of ongoing training and development listed on the Cosentino Learning Plan.
  • Ability to set and implement operational strategies and goals, including labor management and profit and sales analysis.
  • Strong verbal and interpersonal skills for positive customer and peer interactions.
  • Basic math and reading skills required for the position.
  • Ability to perform the listed essential physical activities, including lifting, pushing, pulling, standing, walking, bending, and working in coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Set and implement strategies for operational excellence, including labor management and profit and sales analysis, and carry out corporate operational goals.
  • Communicate department goals to team members and implement plans to achieve them.
  • Directly supervise team members in an effective, motivating, and respectful manner.
  • Coach employees, take corrective action, and conduct performance evaluations to improve individual and team performance.
  • Address employee relations issues and work with Human Resources when needed.
  • Promote a cooperative, positive team atmosphere, strong communication, high morale, and recognition of good work.
  • Interview candidates and hire high-quality team members.
  • Create schedules that balance customer service needs with labor-cost management.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow Cosentino Customer Service Standards and answer customer questions accurately and courteously.
  • Promote new items and weekly specials through merchandising and displays.
  • Manage inventory, including counting, tracking, planning, and ordering products.
  • Follow proper techniques for cutting and preparing products for display cases.
  • Meet or exceed productivity standards.
  • Monitor expiration dates and rotate products appropriately.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Change shelf tags and display price markers and label or price merchandise accurately.
  • Keep the work area and department clean and safe.
  • Operate, clean, and maintain equipment safely and competently.
  • Follow and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
  • Assist customers at the counter by weighing, wrapping, and pricing selected items.
  • Unload and sort shipments and stock them in designated areas without damaging merchandise.
  • Stock shelves neatly, match UPC codes to shelf tags, and face products toward customers.
  • Monitor for potential security issues and report concerns to department or store management.
  • Ensure new employees receive orientation and training as needed.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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