Barista Jobs in Tacoma, VA

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Barista

Charlestowne Hotels•Memphis, TN

About The Position

The Barista ensures that guests are greeted and served in a friendly and courteous manner while following appropriate procedures and hotel policies. The role involves preparing and serving food and beverages, maintaining a clean and organized service area, and providing attentive guest service. The Barista also supports hotel operations, safety, service quality, and teamwork, and performs other duties as assigned by a manager or supervisor.

Requirements

  • Prior experience preferred.
  • Excellent customer service skills.
  • Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to stand or walk for an extended period or an entire work shift.
  • Ability to perform repetitive motions.

Nice To Haves

  • Prior experience.

Responsibilities

  • Open and close the service area, including signage, hours of operation, lighting, and general setup.
  • Serve food and beverage items.
  • Maintain cleanliness and neatness of the food area, including bussing and resetting tables and keeping floors clean.
  • Greet guests warmly, engage in small talk, and use their names when possible.
  • Inform guests about specials using appropriate wording.
  • Attend to and anticipate guest needs.
  • Maintain familiarity with the menu and knowledge of daily specials and drinks.
  • Keep work areas organized and up to date, maintain stocked par levels, and set up the service area.
  • Keep the barista stand stocked with essentials.
  • Complete assigned daily and weekly side work.
  • Close guest checks.
  • Perform other duties and reasonable tasks assigned by a manager or supervisor.
  • Help guests locate other areas of the hotel and walk them to their destination when possible.
  • Follow parking validation procedures.
  • Follow company safety and security policies; report accidents, injuries, and unsafe work conditions; and complete required safety training and certifications.
  • Follow company policies and procedures, maintain a clean uniform and professional appearance, protect confidential information, and safeguard company assets.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
  • Meet quality expectations and standards, and identify, recommend, develop, and implement ways to improve efficiency, productivity, quality, safety, or cost savings.

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