Barista - Temporary

Barnes & Noble•Manhasset, NY

15d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports the efficient operation and appealing presentation of the Café through customer service, register work, stocking, merchandising, and cleaning. Baristas are expected to maintain reliable attendance, respond flexibly to store scheduling needs when able, approach work positively, support colleagues, provide cheerful customer service, and be willing to learn. The role involves mastering café operations, preparing food and drinks accurately, maintaining café and retail displays, receiving and stocking deliveries, following food-safety and inventory practices, and supporting the bookfloor team when needed. Baristas may work in other stores when able and when needed to support the wider Cluster. As their knowledge develops, Baristas build expertise in beverage, bakery, savory, and gifting products; maintain appealing product presentation; communicate promotions and sales objectives; recommend customizations; and use café training tools and safety, hygiene, and sanitation procedures. Employees who master the role’s skills are expected to advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs and fill scheduling gaps when able.
Approach work positively, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain attractive café presentation, cleanliness, and counter and floor retail fixtures.
Unpack and receive deliveries and accurately stock products.
Prepare food and drinks correctly, using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Share product knowledge and information about promotions with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.