Barista
Barnes & Noble • Prosper, TX15d
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Barista - Temporary
Barnes & Noble•Prosper, TX
About The Position
A Barnes & Noble Barista welcomes customers to the Café, answers questions, and helps customers select beverages and café items. The role supports the café team by maintaining an attractive presentation, keeping the café clean and organized, stocking deliveries, tidying the bakery case and dining area, and providing quick, friendly service at the register. Baristas are expected to demonstrate reliable attendance, flexibility when helping fill scheduling gaps, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They work as part of a busy team and are trained to master operational competencies including use of store technology, merchandising, register operation, receiving and stocking deliveries, preparing food and drinks, cleaning, FIFO and product dating practices, and loss prevention procedures. They may also support the bookfloor team and other stores in the wider Cluster when able and needed. As experience grows, Baristas develop knowledge of café products, promotions, customization options, retail items, and safety, hygiene, and sanitation procedures. They use this knowledge to maintain café presentation, support sales objectives, and serve customers effectively. Baristas are expected to comply with company policies and procedures. With mastery of the role’s skills, the career path advances to Senior Barista.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
- Positive, energetic, and reliable approach to assigned work.
- Considerate and supportive conduct toward colleagues.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and knowledge.
- Comfort using registers, computers, tablets, programs, and other tools.
- Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers cheerfully, answer questions, and help them select beverages and café items.
- Maintain attractive café presentation, cleanliness, and organization, including the bakery case and dining area.
- Operate registers quickly and reliably while providing professional, friendly customer service.
- Help receive, unpack, and accurately stock deliveries.
- Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other tools.
- Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
- Follow First In First Out (FIFO) practices and date products consistently and correctly.
- Maintain counter and floor retail fixtures and support café merchandising and promotional sales objectives.
- Develop knowledge of beverage, bakery, savory, gifting, and café retail products and recommend customizations to customers.
- Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
- Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee assistance program (EAP)
- Sick pay
- Paid time off
- Paid maternity and parental leave
- Company-paid holidays
- Transit benefits
- 401(k) with company match
- Comprehensive health benefits, including medical, dental, and vision insurance
- Healthcare and dependent care spending accounts
- Disability benefits
- Life insurance
- Tuition reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
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