Barista

Hugos Family Marketplace•Grand Forks, ND

15d•Onsite

About The Position

As a Barista at Hugo's Family Marketplace and Caribou, you will provide customer service while preparing and serving beverages and food items. The role focuses on customer satisfaction through efficient service, product knowledge, and compliance with health and safety standards. Caribou provides on-the-job training.

Requirements

High school diploma or GED.
No prior experience required.
Customer service and communication skills.
Ability to follow recipes and beverage preparation guidelines.
Attention to detail and accuracy in order taking and preparation.
Teamwork and reliability in a fast-paced environment.
Multitasking and time management skills.
Basic math and cash handling proficiency.
Physical stamina for standing, lifting, and performing repetitive tasks.
Commitment to cleanliness and adherence to food safety standards.

Nice To Haves

Some post-secondary coursework in hospitality, food service, or customer service.
One or more years of experience in food service, a café, or customer-facing retail.
Experience with POS systems or cash handling.
Familiarity with coffee preparation and espresso machines.

Responsibilities

Greet customers warmly and assist them in a friendly and efficient manner.
Take customer orders accurately and efficiently.
Prepare and serve beverages according to Caribou standards, maintaining consistency and quality.
Prepare food items, including pastries and sandwiches, according to company recipes and presentation standards.
Operate the point-of-sale system or register accurately and handle cash and card transactions securely.
Maintain cleanliness and organization of the coffee station and seating area.
Conduct inventory checks and assist with stock management.
Follow food safety, sanitation, and health regulations.
Demonstrate product knowledge and make recommendations to customers.
Collaborate with team members to support smooth operations and a cohesive work environment.