Barista - Temporary

Barnes & Noble•Wesley Chapel, FL

15d

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to work reliably and cheerfully, support colleagues, learn new skills, and help meet the needs of the store. Baristas are trained to use café technology and tools, maintain café and retail presentation, receive and stock deliveries, prepare food and beverages accurately, perform cleaning tasks, follow FIFO and product-dating practices, and support the bookfloor team when needed. They also learn loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and frequent walking; employees may work in other stores when able and as needed to support the wider Cluster. As they gain experience, Baristas develop knowledge of café products, promotions, customization recommendations, retail options, training resources, and safety, hygiene, and sanitation standards. The position offers a career path toward Senior Barista as skills develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
Bring a positive, willing, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and frequent walking.
Enjoy working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers and serve customers quickly, reliably, and professionally.
Receive and unpack deliveries and stock products accurately and efficiently.
Prepare food and drinks correctly using product knowledge, recipe guides, specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team and wider Cluster when needed.
Follow loss-prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to support presentation, sales objectives, promotions, and customer recommendations.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
Transit benefit (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Medical, dental, and vision coverage (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)