Relationship Banker II
Regions Bank • Oxford, MS23d • $39,663 - $47,438 • Onsite
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Relationship Banker II - Oxford Jackson Ave Branch
Regions Bank•Oxford, MS
•$39,663 - $47,438•Onsite
About The Position
At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs, then proactively offers appropriate products, services, and guidance to help them achieve their financial goals. This role is suited to candidates with retail or sales experience who want to begin a career with opportunities for growth, development, and upward mobility. The successful candidate is individually driven and competitive, works effectively as part of a team, identifies customer needs, and communicates strongly. The position is based at the Oxford Jackson Avenue branch in Oxford, Mississippi. It is full-time, incentive-eligible, and eligible for overtime under the Fair Labor Standards Act for hours worked in excess of 40 per week. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.
Requirements
- High school diploma or GED.
- Ability to work Saturdays as needed.
- Ability to handle cash and process cash transactions.
- Ability to communicate in person, by phone, and through electronic channels.
- Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
- Ability to walk and stand for extended periods.
- Ability to lift up to 20 pounds.
- Ability to adhere to policies, procedures, and guidelines.
- Ability to assist customers with digital banking offerings.
- Ability to handle multiple priorities simultaneously.
- Ability to oversee large sums of cash.
- Excellent relationship-building skills.
- Strong communication and customer focus.
Nice To Haves
- Bachelor’s degree.
- Life Insurance License.
- One year of cash-handling, banking, and/or customer service experience.
Responsibilities
- Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
- Make outbound calls using customer and prospect lead lists to expand existing relationships and acquire new customers.
- Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
- Educate customers about digital banking solutions, including mobile, online, and ATM offerings.
- Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
- Take ownership of and resolve customer issues.
- Refer customers to internal experts when complex financial goals or needs are identified.
- Follow bank processes and procedures and applicable laws and regulations, and complete duties assigned or delegated by the Branch Manager.
- Help ensure sound banking practices, including managing, identifying, and reporting operational risks.
Benefits
- Paid vacation and sick time.
- 401(k) with company match.
- Medical, dental, and vision benefits.
- Disability benefits.
- Health Savings Account.
- Flexible Spending Account.
- Life insurance.
- Parental leave.
- Employee Assistance Program.
- Associate Volunteer Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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