Associate Banker I- Brick, NJ (40 hours)

TD • Brick, NJ

5d • $22 - $27 • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and confidently, helping clients feel informed and supported as they work toward their financial goals while upholding risk and regulatory standards.

As the financial center’s hospitality ambassador and first point of contact, the Associate Banker I manages client flow, handles a broad range of transactions and routine requests, identifies client needs, and connects clients with appropriate products, self-service solutions, or specialist partners. The role uses sound judgment, follows established procedures and financial limits, and escalates non-standard issues and risk indicators appropriately.

The position also contributes to a compliant and welcoming team environment by completing required training, protecting client information, and participating in performance and development activities. The listed physical requirements include frequent or continuous standing, operating standard office equipment, performing multiple tasks, concentrating, and reading, writing, and comprehending instructions, among other activities.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary License.

Responsibilities

• Serve as the first point of contact for client inquiries and manage client flow in person and by phone.
• Deliver accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
• Create personalized, relationship-driven client experiences and build trust with clients.
• Identify client needs and opportunities, educate clients on banking products, services, and digital capabilities, and refer them to appropriate partners or specialists.
• Use available insights, tools, and resources to recommend appropriate client solutions and support clients’ financial goals.
• Resolve routine client issues using standard procedures and escalate non-standard issues appropriately.
• Verify client identification and follow AML, authentication, documentation, data-integrity, and other regulatory requirements.
• Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
• Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and contribute to team and organizational outcomes.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED