Business Banker (LO) -Chester,VA

Wells Fargo•Chester, VA

4d•$25 - $38•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The banker delivers a branded, client-centric experience and positions Wells Fargo as a trusted partner. The Business Banker learns clients’ goals, operations, and financial needs, then recommends suitable financial solutions and digital services. The role offers business accounts, credit, treasury services, and digital tools while following applicable policies, procedures, underwriting policies, and risk guidelines. The banker also prospects and networks, develops internal and external referral relationships, and works with Relationship Managers and Lending Officers on complex structures. This Loan Originator position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The banker may assist customers but must not take an application or offer or negotiate terms for a dwelling-secured transaction. LO registration is required at employment, along with applicable Consumer Financial Protection Bureau qualifications and continuing regulatory requirements. The position is not eligible for visa sponsorship. The position is based at the Chester, Virginia branch, with banker placement potentially within a 10-mile radius of the branch. The stated base pay range is $25.48 to $37.98; employees may also be eligible for incentive opportunities.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
Must register as a Loan Originator at the time of employment and meet applicable Consumer Financial Protection Bureau qualification and regulatory requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.
Bilingual Spanish is a plus.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales.
Own the client journey from onboarding through relationship deepening and new-client acquisition, providing a branded, client-centric experience.
Understand business clients’ goals, operations, priorities, and financial needs, and provide tailored recommendations in compliance with policies and procedures.
Offer Wells Fargo financial solutions and digital services, including business accounts, credit, treasury services, and digital tools.
Actively prospect and network with external and internal partners to generate high-quality referrals and grow the small business customer base.
Collaborate with internal banking channels to support business owners and develop their full banking relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align work with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Follow applicable risk programs, policies, procedures, compliance obligations, and escalation requirements.